Four Paws Aqua

admin · Posted: Sun Nov 30, 2008 9:48 am Post subject: feedback

Quote:

here is some feedback from some of customers whch they put on the Disc Directory

The Disc Directory Feedback Statement
Your Monthly Summary
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Company Name: Four Paws Aqua (Hydrotherapy Pool)
Last Updated: All Current Feedback to date
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This is what your customers have said about your business in The Disc Directory.
As this is the first statement, we have included all of your feedback to date; from December onwards only feedback received within the month will be shown. Feedback is ever important as people value recommendations. Especially, as The Disc Directory will be national from 2009.
Making the Most of your Feedback

1. Recommendations are the best sales aid you’ll ever have; make sure you refer to them!
2. Include the feedback in your other forms of marketing e.g. leaflets, brochures, newspapers, magazines, and websites.
3. Recommendations save you money. By justifying why people should use your service the less you’ll have to discount just in order to win the business.
4. Keep feedback coming in regularly. What would you think about a business with feedback left six months ago or older?
For further tips on making the most of your feedback click here
Please do take the time to read your feedback, it’s what makes you stand out!
Feedback Date: 13th July 2008
Feedback Comment: Suki is a nervous dog and we were concerned that she would not like the hyrotherapy. Karen was very kind an professional and quickly allayed all of our fears.
After the second session Suki appears to be enjoying the session in the pool.
Overall Rating: 4/5
Recommend this company? YES
Service carried out in timescale's promised? 4/5
Value for money? 3/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 4/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 25th June 2008
Feedback Comment: The staff are very caring and will do all in their power to get the best results.

Very proffesional service. They have made an extreme effort and it would be hard to improve on that.

P. Heather
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 23rd June 2008
Feedback Comment: In the first session Bonnie and Amy were a little nervous but at the second session they enjoyed the experience.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 4/5
Value for money? 4/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 18th June 2008
Feedback Comment: Very good service and you couldn't find a better service anywhere.

Mrs M. Sadler
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 14th June 2008
Feedback Comment: Karen has a calming manner in dealing with 'first-timers' like my Kiri who obviously enjoys her swims. We can now confidently continue with the hydrotherapy so as to make her life more comfortable. What more could we ask?
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 12th June 2008
Feedback Comment: First visit was excellent. Indi is allready gaining confidence. Karen is very relaxed and did a great job at settling Indi on her first time.

Name supplied
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 12th June 2008
Feedback Comment: Just what I was looking for

Name Supplied
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 24th April 2008
Feedback Comment: Very friendly & professional service. Very good value for money.

Staff always open to giving advice.

F. Fitzgerald
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 24th April 2008
Feedback Comment: Kind, friendly and helpful staff

Mr G Hill
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 20th April 2008
Feedback Comment: Very good They make my dog feel at ease and they seem to genuinely care about him.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 20th April 2008
Feedback Comment: Well recommended. Excellent Service

(Disclaimer - we were unable to verify this feedback by email and anyone relying on this individual piece of feedback should do so at their own discretion)
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 20th April 2008
Feedback Comment: No further comment left
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 19th April 2008
Feedback Comment: THIS YEAR DID NOT START OFF TOO WELL, WITH MY BEST GIRLFRIEND CALLED AMBER HAVING A VERY BAD ACCIDENT IN MY HOME. I HAVE AN ENVIRONMENT CONTROL BOX WHICH WAS PLUGED IN TO BE RECHARGED, WHEN SHE MUST HAVE CAUGHT THE LEAD WITH HER PAW AND IT FELL ON HER LOWER BACK, SHE WAS RUSHED TO THE VETS AND SPENT SEVEN DAYS AND NIGHTS IN HOSPITAL. THEY PUT HER IN AN OXYGEN TENT AND GAVE ME VERY LITTLE HOPE OF HER REGAINING USE OF HER BACK LEGS. THEY RECOMMENDED HYDROTHERAPY SO I CONTACTED KAREN. FOR THE LAST THREE MONTHS SHE HAS GROWN STRONGER EVERY WEEK AFTER HER SWIM AND CUDDLE IN THE WARM WATER WITH KAREN. I CAN'T THANK HER ENOUGH FOR THE HELP SHE'S GIVEN AMBER AND I'M SURE AMBER WOULD JOIN ME IN SAYING WE HOPE THAT HER BUSINESS ALSO GOS FROM STRENGTH TO STRENGTH. VERY BEST WISHES FROM JEFF AND AMBER XXX..
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 19th April 2008
Feedback Comment: Four Paws Aqua are excellent with our dog and his injured leg has improved dramatically improved.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 18th April 2008
Feedback Comment: Absolutely wonderful place to bring my dog for the excercise he needs!!
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 7th April 2008
Feedback Comment: Toby is a chocolate lab with an arthritic back knee joint. Before we discovered Karen and Four Paws his only exercise was a quick hobble around the block. Now after his weekly dive and swim he scampers about almost as good as new.
From the first session Karen has encouraged Toby to stretch out and use his leg, it's a pleasure to watch him in painless ecstasy after all his struggle with operations and medication. Thank you, Karen, for the joy you have given both Toby and the family, and, also for putting up with a very enthusiastic Labrador.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 6th April 2008
Feedback Comment: the one to one attension received by our much loved lab was appreciated and invaluable in earning his trust and ours, and in making his aqua therapy sessions an enjoyable experience for him and us. Harry has had operations for Elbow Dysplasia and has put on weight of late. The swimming is good for his heart, his joints and his happiness factor! he seemed to be smiling in his after-swim shower.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 3rd April 2008
Feedback Comment: Our dog Pip was very overweight and stopped enjoying his run at the park as he was getting very tired quickly, also we found he has a floating knee cap, and put it out a couple of times, so it meant even less exercise...

His first couple of sessions he was very nervous, Karen went in with him, took in toys into the pool and kept a firm hold of him at all times. Now when he goes swimming wants to just jump in the pool and cannot wait to start swimming, we have to hold him back to go in with Karen. He has lost well over a KG, and for a Jack Russell that is alot of weight, and he now enjoys his time at the park as well, and is not stopping to catch his breath anymore.

Plus he has not put out his knee since swimming, so we are delighted with Four Paws Aqua (less vets bills).

Also we like the way she has special offers on, its like she is giving a present back to our dog. And we are impressed that for the larger dogs they have put in a hoist as it will enable all dogs to get in for a swim. And we also like the way they give the dogs a wash off in the shower before getting in and after getting out of the pool, he now enjoys showers which is amazing!

Also its nice to see a small business accept cards as well.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 3rd April 2008
Feedback Comment: I am Sally a collie cross retriever who I am embarrassed to say had put on a few pounds!! and had developed arthritis. My vet recommended hydrotherapy and knowing Yoda, the boxer we headed straight for Karen. It took a couple of weeks to settle in but now I swim like a fish and enjoy my sessions. My weight has dropped dramatically more than I can say for owner!! I have my sleek hour glass figure, my arthritis hardly bothers me and I am full of energy not bad for an eight year old.
Karen and her staff are kind and caring and make me feel at home.
I would recommend this to any dog.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 2nd April 2008
Feedback Comment: I TOOK MY DOG BULLSEYE TO FOUR PAWS AQUA CAUSE HE INJURED HES LEG HE HAD A OPERATION ON IT IN JANUARY WHICH DIDNT HELP HE STILL COULDNT PUT HES PAW FLAT ON THE FLOOR OR PUT ANY WEIGHT ON IT SO WE HEARD ABOUT FOUR PAWS AQUA AND THOUGHT WE WOULD GIVE IT A AGO NOW AFTER 7 WEEKS HES LEG IS GETTIN BETTER AND HE IS USEING IT MORE . HE NOW PUTS HES PAW DOWN AND HE CAN FINALLY SWIM TO .I WOULD RECOMEND FOUR PAWS AQUA TO ANYONE WHO HAS A INJURED PET .

(Disclaimer - we were unable to verify this feedback by email and anyone relying on this individual piece of feedback should do so at their own discretion)
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 30th March 2008
Feedback Comment: My 13 year old greyhound Anna has problems with her back and back legs, and can have trouble standing up. She's a swimming machine, and when she gets into Karen's pool, she won't stop! She's much brighter for quite some time after a swimming session.

Anna's quite a challenge for Karen after she's been swimming, because her muscles are so relaxed after swimming that she can't stand up on her own for a short while. Karen and her staff are very careful with her, and help her until she can stand up on her own again.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 27th March 2008
Feedback Comment: My name is Misty and I have been going to see Karen with my leg problem and all I can say is that since I have been going to her my leg is a whole lot better.
I must admit that all I can say is that the experience is something that if you knew,what you were getting you would really go and experience it for yourself.
I must admit that meeting Karen for the first time I found her warm, caring and full of loving admiration for her job and all the animals that come through her door.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 4/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 27th March 2008
Feedback Comment: Sally is now enjoying her sessions in the pool. Karen and her staff are very patient, caring and friendly. Sally looks forward to greeting them when she arrives they have done everything to make her visit a pleasure.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 6th January 2008
Feedback Comment: I’m Yoda.
I’m a two year old Boxer with dodgy joints. My vet. recommended that I go swimming and that is how I met Karen.
Karen is kind, friendly, patient and understanding.
She has let me work at a speed that is comfortable to me, but has been with me all the way, encouraging and praising me, although I am embarrassed to say I have not been her most willing client, she could not have been nicer to me.

Thank you Karen
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 22nd December 2007
Feedback Comment: it was the first time i had taken smudge to the pool and was a little worried about how she would re act but with the help of Karen she loved it and enjoyed every minute. It is a fanastic way to help your dog to lose weight as well as them have a chance to play in warm water. Karen was brilliant and put my mind as ease.

i would highly recommend it and smudge looks forward to going again.
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 13th December 2007
Feedback Comment: Karen is friendly and helpful and My Trio thinks she is the bees knees. The first two sessions, Trio was reluctant to swim and needed encouragement, by lesson four she was throwing herself in and out of the water. Brilliant way to keep my dog in tip top condition, especially during the winter months when long walks in the rain and mud are unpleasant.
Overall Rating: 4/5
Recommend this company? YES
Service carried out in timescale's promised? 4/5
Value for money? 4/5
Were they considerate / helpful? 4/5
Service carried out to a high standard? 4/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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Feedback Date: 7th December 2007
Feedback Comment: Great place to take your dog to exercise. I take my over weight labrador there every week and have done so since they opened. He was pretty nervous on his first visit but with the encouragement of Karen (the hydrotherapist) he's made fab progress. He's already lost 2 kilos and is toning down nicely, i'd recommend Four Paws Aqua to anyone that has a lazy dog (like mine!!!) or just wants to keep their dog or cat!!! in tip top condition. Great job Karen, thankyou and keep up the good work!!!!
Overall Rating: 5/5
Recommend this company? YES
Service carried out in timescale's promised? 5/5
Value for money? 5/5
Were they considerate / helpful? 5/5
Service carried out to a high standard? 5/5

Find other recommended companies - visit www.thediscdirectory.co.uk
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